Position

Sales Development Representative

Overview

Scalemill (www.scalemill.com) helps technology companies increase revenue and reduce costs by setting up off-site inside sales, support and customer success teams that handle customer interactions. We exclusively work with B2B (Business-to-Business) SaaS (Software-as-a-Service) products and specialize in SaaS-trained SDRs who set up qualified meetings for product demos/pitches.

Role

As a Sales Development Representative at Scalemill, you will be the front line of our sales engine. Your primary task is to generate qualified leads, book meetings and help drive pipeline growth. You will engage with potential customers, identify pain points and coordinate with account executives to move prospects through the sales funnel. Seeking an exceptional communicator who’s self-driven, thrives in a fast-paced environment and has a sales background.

Keywords

Sales development, B2B, SaaS, outbound, outreach, scheduling appointments, appointment-setting, calls, emails, LinkedIn, sales opportunities, communication

Timings

Morning or noon or evening

Type

Full-time and on-site

Reporting line

Team Lead or Account Manager

Key Responsibilities

1. Prospecting and outreach

   1. Seek out new sales opportunities through calls, emails, LinkedIn and other platforms

   2. Execute outbound outreach cadences/sequences to engage prospects in a timely, accurate manner

   3. Research target markets and identify potential leads and maintain a consistent pipeline of qualified leads

1. Schedule, hand over and coordinate meetings

   1. Schedule online meetings or product demos between prospects and account executives

   2. Ensure smooth communication and transition between all sales stages

   3. Coordinate calendars across different time zones, including meeting reminders
      
      

2. Relationship management

   1. Build and maintain long-term relationships with prospects and existing customers

   2. Follow up regularly to ensure continued engagement and satisfaction
      
      

3. Performance achievement

   1. Manage and achieve daily, weekly and monthly outreach targets

   2. Track and update lead information accurately in the CRM system

   3. Analyze performance metrics and share insights for improvement
      
      

4. Collaboration

   1. Work closely with the sales team lead and/or account manager to refine outreach strategies

   2. Share insights from prospect interactions to help improve product positioning and messaging

   3. Document all prospect interactions in the CRM with next steps

   4. Take notes during calls, meetings and demos and share clear action items

Skills needed

1. Communication: excellent written and verbal communication skills are required

2. Organization: superior organizational skills to manage multiple tasks and responsibilities effectively

3. Time management: strong ability to prioritize tasks, manage time efficiently and work in a fast-paced environment

4. Attention to detail: accuracy in handling tasks is critical

5. Persistence: comfortable with cold calls and initiating conversations in a high volume of outreach with consistency

Technology experience needed

1. Well-versed with basic technology like computers, smartphones and common software used in offices

2. Comfortable with CRMs (Salesforce/Hubspot/etc.), sales outreach tools (Klenty/Salesloft/etc.), and/or email marketing tools

3. Proficiency in Google Suite (Gmail, Google Docs, Google Sheets and Google Slides)

Background

1. Bachelor's degree

2. Fluent English (written and verbal) is essential

3. At least two years of proven experience in a related role